Jacob J. Walker's Blog

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What to do about AT&T and other companies that lie?

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As can be seen by the chat log I posted yesterday, AT&T is blatantly lying in their advertising, knowing they can get away with charging customers nearly 25% more (over $80 per year), to force customers to lease their equipment.  Although I suppose this is not as bad as them charging $139 per month to not steal your private information.

So what can be done about it?  I am a tad disillusioned and cynical about the ability to stop companies from doing this.  At one time I would try to do a boycott, but when there is an oligopoly, this is not quite so easy to do, and my one-man boycott of In-N-Out Burger for bullying small businesses didn’t do anything. (They forced Woody’s In and Out in Loomis to change their name, despite Woody’s being legally in the right to have the name. They have done this type of thing to many other businesses also.)

I could try to go through the regulators, and I plan to send my chat log and info to the FTC and FCC.  But again, I doubt much will happen there.

The biggest problem, is we are slipping on the slippery slope.  As businesses have impunity to lie, and we as the public don’t catch them or do anything about it, then other businesses will follow suit to stay competitive.  This is why they must get called out on it.  But how does one get public outrage against a systemic problem?

 

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Written by Jacob Walker

April 4th, 2015 at 11:59 am

Posted in Economics

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